Halo Facility Transforming into Life Fitness Facility Connect

As a reminder, at the end of 2024, Halo Facility will be rebranded as Life Fitness Facility Connect with some exciting new updates! To ensure we focus our future development on the most impactful offerings, some features and equipment support will be discontinued.

 

WHAT’S BEING DISCONTINUED?

Support for the following features will end at the close of 2024:

  • Custom Workout
  • Health & Safety
  • Trip Planner
  • Manual Creation of RFID Members (Partner integrations are not impacted)
  • Heat Map

Additionally, the following equipment will no longer be supported:

  • Discover SE/SI
  • Integrity C
  • Integrity X
  • Cybex 50L
  • Explore

 

WHAT DO I NEED TO DO?

Before the end of 2024, ensure the following:

 

Custom Attract Screen Images:

Finalise and publish your custom attract screen images for SE/SI consoles. After Facility Connect launches, changes will no longer be possible. If a factory reset occurs, default Life Fitness images will be displayed and can’t be customised again.

Product & Entertainment Settings:

Ensure all desired Product Settings, Entertainment Apps, TV Names, and Internet Shortcuts are set as desired. These can only be edited within System Options on each piece of equipment after the year’s end.

Have questions?

Our team is always ready to assist you. If help is needed, please reach out to us at customersupport@lifefitness.com or contact your sales account manager directly.

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